Reengineering
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Reengineering Principles

The standard Reengineering principles are as follows – 1. Organize work around its end results, not tasks According to this principle, it is optimal to determine the work’s end result rather than dividing the work into small tasks & units. We try to rearrange the work process so that a single person can perform all…

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Why Companies Do Reengineering?

Companies are doing reengineering since they want to remain stable in the dynamic business environment while facing changing strategies, financial crisis due to weak / poor / outdated business processes, technological changes, change in customer demands & business competition. Everyone is going for reengineering since it usually provides a quick fix for the present problem…

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Reengineering an accounts payable function

Consider the case of approving a loan application. In the manual process, it takes 6 persons and considerable amount of time to accept the details, calculating risks and repayment capabilities and letting the application trail through hands of various functional levels. But, when we reengineer the above process, the whole process may be converted to…

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Creating Process based Organizations via Reengineering

While reengineering a business enterprise, we create a process based organization structure for the enterprise to avoid the inefficiencies and time wasting business process cycles as in a functions based organization. ie – the business process information systems and the enterprise wide information infrastructure are integrated in such a way that the people of various functions…

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Basic approaches to Reengineering

The three basic approaches to reengineering are as follows – 1. STREAMLIING 2. INTEGRATING 3. TRANSFORMING 1. Streamlining – Streamlining approach to reengineering the business offers a basic, segmented, quick-fix methodology for reengineering. It cleans up and treats symptoms but doesn’t  necessarily transform a process nor find a cure for a bad process. It doesn’t…

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Basic steps in Business Process Reengineering

We can generalize Business Process Reengineering (BPR) efforts as an eight step process as follow – Step 1: Formulate / Modify business visions, policies, objectives Step 2: Formulate / Modify business strategies according to changing customer requirements, technology changes and competition Step 3: Analyze the existing business process cycles & workflows and determine how they…

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Lack of Risk Management and an affected project

A classic example would be the project my company executed before the formal PM processes were implemented. The project’s core requirement was to generate reporting system for Medical Underwriting process. There was no Risk Planning for sure, otherwise the company would not have gone through two major design changes and the most worse cases of…

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Project size driving Project risk

Project size and Project Risk: Another interesting topic in Project Management world. From my experience with software development, I think that project risk increases with the size of the project (I guess the size of the product would be directly proportional to the project size). Here is the reason – Consider that software product consists…

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Addressing risk due to interpersonal issues and incorrect project communication

Interesting question as I wonder this situation (Risk of failure due to interpersonal issues) is often less addressed anywhere. I shall address the situation using formal approach. Definition of Risk and symptoms: I would consider that the Risk (Project failure due to interpersonal issues within the team or between the team and other stakeholders) is already…

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Team Building/Motivation practices

What kind of team-building exercises and/or motivational practices have you used, or participated in? Would you recommend them for use by others? Have you been involved in a project that did not use such an activity or practice, but could have benefited from it?  Team building experience: The crux of all the team building methods are…

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Sample Software Quality Issue

One of the major Software Quality issue that I experienced is with product xyz which my current employer deployed as the Version control and Change control system (SCCM). xyz is one of the major players (not the top performer) which offers composite package of Version control and Software Change Control management (SCCM). Our company was…

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Quality considerations for software projects

Define one or two aspects of IT product quality that should be considered when planning software project activities. How can they be measured? What are the foreseeable consequences of poor quality from your example(s)? How can the negative consequences be avoided?   Interesting question. Some of the most important software quality aspects are – Scope aspect of quality that…

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Quality Program in a typical organization

What quality programs, formal or informal, have you experienced in your work? How well do you feel they were implemented? What was the level of management involvement? If you have not experienced working in such an environment, what would you look for to determine whether a company’s quality program was working?  I have had experience…

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Time reporting for technology professionals?

How do you feel about the concept of such time accounting for technology professionals? (e.g. compared to just reporting progress via e-mail or a progress reporting form.)  I guess, this is one the easiest ways to track actual cost/effort estimates for any IT project, so best suited for IT professionals. Reporting progress via email or…

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Need for better time reporting systems

System Background (circumstances):Most of the employers uses a web based time logging application that falls into the category of time attendance systems that we are addressing in this discussion. The goal of the system is to track employee hours spend during a working day under various project heads. The idea is that the top management…

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Schedule Compression Determination

If you were managing a software development project that was a year away from completion and the project sponsor asked you to cut a month from the schedule, what would you tell him or her? What factors would you consider? How would you determine an answer? I would warn him about increased cost in terms…

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Importance of formal project planning

One of the projects that I executed for one of my employers was an internal employee goal tracking system. The system enables employees from CEO to bottom level, enter their goals supporting their superior’s goals. According to user levels, there is ability to view/edit/approve/reject goals and there are mechanisms to conduct performance management. This project…

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Importance of following well-integrated change control process (CCP) on IT projects

Change in IT projects’ life cycle is inevitable. This points at the importance of establishing means to identify, control and document change in a formal approach. There will be changes in Technology, resources and organizational priorities. Equally important is change requests that initiates from the customer/user. In my experience with software development, these change requests…

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Project Scope Change And its Impacts

Project background: Developer xyz was in the middle of a project that went several scope changes while in UAT. The project is about implementing capability in the current Underwriting software to do pre-issue Medical Underwriting. The project was initiated by client request to modify the software to account for some new insurance product feature. The system…

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Mind Mapping Technique to Prepare WBS

I would prefer the mind mapping technique to arrive at WBS (work break down structure), due to my liking for problem solving by visualization and modeling techniques. Another reason to like that technique is that it is very much similar to various modeling tools that we use during the System Analysis phase of product development…

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Sample Project Management Problem Resolution

Project description: Project for xyz that included development, maintenance and enhancements to the official web site and web-based intranet applications that supported integrated work flows within various departments. I was leading a team of  team members including developers, web-designer and Mr X. Communication Issue: During my tenure leading the project, I have encountered situations where I had…

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Sample PM Day to Day Work

Project Management skill is very important in information management area. Let me paint a historical (early 2000) projet lead role where I was responsible for managing the E-governance project for the state of Maharashtra, India. Let me frankly state that, we had no defined project management process in place that adheres to PMBOK guidelines. The project processes…

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Information Architecture for a web site – Sample Web site Concept Draft

XYZ Company Web Site Concept Draft “Becoming industry’s premier outsourcing solution for managed care services” Overview For the past decade, xyz.coom (fictitious) has been the major online presence for XYZ Company for serving the online needs of its customers as well as exhibiting its capabilities and services to the industry. XYZ Company’s core strategy is to continue generating…

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Strategic alignment of IT resources – A case study in Grocery industry (Part 1)

Strategic Alignment of IT Resources Grocery Industry Kathleen Chan, Deepesh Joseph, Raymond Jones, Paul Walleck   Introduction  To investigate how and why grocery companies are aligning their information and communication resources (ICT?s) (hardware, software, networks, databases, service offerings, processes, and portal layers) around a focal strategy.  Grocery Industry Introduction • NAICS 445110: Supermarkets and Other Grocery…

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Definition of E-Governance

The e-Government Act defines “electronic Government’ as “the use by the Government of web-based Internet applications and other information technologies, combined with processes that implement these technologies, to—‘‘(A) enhance the access to and delivery of Government information and services to the public, other agencies, and other Government entities; or ‘‘(B) bring about improvements in Government…

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Reason for Federal Agencies to be Pro-Active

OMB is now in action mode without clear instructions and expectations. IT project failures and its increased concern has taken OMB to a point where it has to prove measurable actions to the President. The OMB director directs and CIO reacts – common theme that was seen in Memorandum. Agencies struggle to show results and…

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EHRI and its Effect on Federal Agency Performance

My vision is that agencies will become more proactive in establishing strong project management techniques and creating more live and actionable cost estimation and analysis techniques to create and sustain successful projects. This will also require adequate staffing at agencies that has the ability to make this happen. Initiatives such as EHRI are an indirect…

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Where are federal IT initiatives heading – Success or Failure – Lessons learned

GAO Cost Estimating and Assessment Guide is very extensive and gives us clear details of federal IT initiatives. The guide, together with OMB circular and IT dashboard web site gave some important hints towards how concerned and vigilant is US government in reviewing and evaluating Federal IT projects. The Cost estimating guide highlights customized methods…

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Is there a conflict between the support of individual rights and the use of e-government for transformational purposes? Why or why not?

Based on my reflection on E-Governance reference materials and experience, I am concluding that e-government initiatives cannot be truly transformational unless the socio-political environment is favorable and open-minded to bring about highly participatory democracy with high level of citizen involvement through innovative technology usage. Two forces are in play that hinders transformation – narrow mindedness…

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E-Government Transformation in Maharashtra, India

The scalar transformation of e-government implementation models in the state of Maharashtra, India, took place exactly as West pictures as billboard, partial service delivery and Portal stage (with major focus on service delivery). The e-government initiative took its shape during late nineties with my employer being appointed as the Apex consultant to the state government…

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Establishing the capability for employees of a local or national government to blog about their work life and access their Facebook accounts during work hours constitute Electronic government?

This clearly does not constitute electronic government in US and most of the world’s government context. The focus of electronic government is to use technology to effect automation and coordinated function of specific rules, processes or procedures so that it leads to measurable outputs as expected by the inherent e-government policy or Acts. If we…