We can generalize Business Process Reengineering (BPR) efforts as an eight step process as follow –
Step 1: Formulate / Modify business visions, policies, objectives
Step 2: Formulate / Modify business strategies according to changing customer requirements, technology changes and competition
Step 3: Analyze the existing business process cycles & workflows and determine how they may be modified or refined
Step 4: Apply IT to setup an optimal Business Information Management Architecture (BIMA) to support the reengineered business process
Step 5: Modify or redesign the existing processes according to the reengineering strategies and develop refined Business Process Automation Systems (BPAS)
Step 6: Apply IT strategies to map BIMA onto an Enterprise Information Management System (EIMS) that is integrated across the enterprise and that fits into and supports the reengineered Business process cycles and workflows.
Step 7: Integrate the EIMS with the BPAS to build up the completed reengineered business system
Step 8: Repeat steps 1-7 for continuous BPR due to changing customer demands, technology changes and business strategies, which leads to business stability
Since information management is a key factor in BPR, the BPR efforts are enabled & supported by a variety of IT solutions.
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